Zoom X5V User Manual download pdf (Page 76)

76 ADSL

X5v

User’s Guide

The person or persons you are calling may not be available. Try

again later. Or, if there is a chance you may have the wrong

number, go to the provider’s web site and check the directory.

Check if the person you are trying to call uses the same VoIP

service as you. If not:

•

You will have to precede your call by dialing a code for that

person’s VoIP service. Ask the person you are attempting to

call for the code, or check the service provider’s web site for a

list.

•

In some cases, there may not be a way to make direct VoIP

calls from your service to people subscribing to another VoIP

service. Check the web site, or email your provider.

When I try to make a VoIP call to a standard PSTN number,

the call doesn’t go through.

Make sure that:

•

You have signed up for PSTN service with your VoIP service

provider. Contact your provider’s customer support

department if necessary.

•

You are dialing according to the guidelines your service

provider gave you. Your provider’s web site should provide

instructions and examples. For instance, you may need to dial

local calls as though they were long distance. Or, you may need

to dial a call within your country as though you were calling

from outside the country—beginning with an international

prefix such as 00, followed by the country code, city code or

area code, and local number.

•

You aren’t taking too long between digits when you dial a

number. If you take a very long time, the X5v may register that

you have completed dialing before you are through. If this is a

possibility, hang up and try again.

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Zoom X5V User Manual Page 76