14
Troubleshooting
Troubleshooting
Cannot select or use the device
Confirm that the • is connected to the
computer correctly.
Quit all the software that is using the •
,
and disconnect and reconnect the Thunderbolt
cable connected to the
.
Reinstall the driver.•
Playback sound cannot be heard or is quiet
Check the speaker connections and volume •
settings on the speakers.
Ad just the OU T P U T an d P H O N ES vol u me •
controls.
Confirm that the Output of the Sound pane of the •
System Preferences is set to ZOOM TAC-2R.
Recorded audio is too loud, too quiet or silent
Adjust the input gain of the • .
When using a condenser mic, turn phantom •
power on.
Confirm that the Input of the Sound pane of the •
System Preferences is set to ZOOM TAC-2R.
The sound of the device connected to the
input jack is distorted
Confirm that the level indicators are not lighting •
red. If they are lighting, lower the input levels.
Sound skips during playback or recording
If you can adjust the audio buffer size of the •
software that you are using, increase the buffer
size.
Cannot play or record
Confirm that ZOOM TAC-2R is selected in the •
Sound pane of the System Preferences.
Confirm that •
is set for input and output
in the software that you are using.
Confirm that •
is c onne c ted to t h e
computer correctly.
Quit all the software that is using the •
,
and disconnect and reconnect the Thunderbolt
cable connected to the
.
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