Zoom 4410A User Manual download pdf (Page 11)

• Unplug other USB devices from your computer one at a time

and see if that allows the adapter to work.

• If possible, try installing the adapter on another computer.

Windows XP, 2000, Me and 98 troubleshooting options

If the problem does not seem to be hardware-related, click the

Zoom icon on your desktop to run the Wireless-G USB software.

1 Check the Configuration tab to make sure that the SSID and

Network Type settings for the adapter are the same as these

settings for the other devices in your wireless network.

2 Then click the Security tab and check the settings to make sure

that the adapter is configured for the same security system as

the other devices in your wireless network. Make sure that your

security key is the same – remember that the keys are case-

sensitive.

3 Check your TCP/IP settings as discussed in Appendix A of the

User Guide.

4 If the adapter still does not work, uninstall the software and then

re-install it. Unplug the adapter from the USB port, then select

Start – All Programs – Zoom Wireless-G USB – Uninstall

Zoom Wireless-G USB. Then re-install the Wireless-G USB

software.

If none of the above solutions work, go to

www.zoom.com and

select Technical Support for help via email or phone.

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Zoom 4410A User Manual Page 11